Talencia is looking for an IT Support Coach as permanent for one of its clients in Antwerp.
Start date : ASAP
Location : Antwerp
Duration : Permanent
Description :
You will work as IT Support Engineer & Coach in our IT Infrastructure Team.
Your main tasks will be to:
- Advice and support your colleagues on their IT needs & issues, in the office or hall, either remotely or on-site;
- Deploy updated or new software & hardware;
- Identify the training needs for end-users on MacOS, Ms Office 365, security awareness…;
- Organize training sessions in one to one or classroom, and/or tutorial video capsule… ;
- Guide & support the rollout of international IT standards to the different teams of the group;
- By means of a turn key system, offer the required quick and qualitative support to the IT needs of the international productions that use our halls.
Profile :
- Bilingual Dutch/English is a must & French is an asset;
- Specialist as MacOS (user and engineer) and Ms Office 365;
- Good skills with iOS & MS Windows;
- Basic skills of user mgt via AD;
- Familiar with Linux, Virtualization, Routing & Switching;
- Strong empathy, to identify quickly users ‘issues;
- Pedagogical capacity;
- Facilitator, initiator & Leadership;
- Flexible, Communicative & transparent;
- Pro-active, efficient, responsible & eye for details;
- Ready to work outside the office working hours;
- Interest for culture & ethic.
Offer from our client :
- Full-time & permanent Job with a competitive salary, and fun challenges;
- In a dynamic company active in events sector.
