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[vc_row][vc_column][vc_column_text]TalenCia Consulting is currently looking for an IT Access Management Officer for a renowned client in Brussels.
Location: Brussels
Contract length: 6 months + extensions or 1 year
Description:
- Use the various tools to carry out access management requests such as user provisioning and rights and roles attribution.
- Aids end users in locating the most suitable access
- Carry out technical corrective measures at the active directory level (denesting, rights adjustments)
- Looks into instances involving file-sharing access levels
- Examines system accesses to support the risk and IT security teams.
- Assist IT asset administrators and owners with recertification and remediation measures.
-Participates in team collaborations with the IT service center on cross-cutting issues (such as knowledge-based projects or initiatives that affect end user support).
Languages: FR/EN/NL - at least 2 languages
Requirements:
- Knowledge of data and user access management (RBAC, Remediation, certification)
- Stress resilient
- Cyberark
- Omada
- Active Directory
- Varonis
TalenCia Consulting is currently looking for an IT Access Management Officer for a renowned client in Brussels
[vc_row][vc_column][vc_column_text]Location: Brabant Walloon
Start Date: Asap
Duration: 8 months + (extension)
Language: Dutch or French & English
Homeworking: 2 days per week
Context:
In this Service Desk Functional Lead position, you are the operational leader of the Service Desk team, which provides functional support
In general, you are in line with the vision of the department and ensure that the team can be deployed in an optimal way, as a support to the existing ecosystem (RUN). You are fully aware of URM's strategy [striving to be a quality service brand] and you and your team ensure that the relationship with the dealers and the company's internal stakeholders can be further developed. As manager of this highly experienced team, you will be at the forefront of putting the strategy into practice by making optimal use of the team's extensive knowledge to create complementarity that results in added value for the customer.
Description:
As a Service Desk Functional Lead, your responsibilities will be to :
o Ensure that the Service Desk team, regardless of where the agents are located, performs their tasks in accordance with the Service Desk process.
o Ensure high priority issue escalations and communication to end users, in consultation with a communication team
o Take care of the reporting of the services offered to the customer based on the service level agreements (SLA).
o Organise and maintain the service according to ITIL principles
o Supervise agents who then translate the philosophy to the customers
o Support and participate in the recruitment, training and coaching of agents
o Promote the development and motivation of your team
o Work with agents to ensure that incidents are resolved, and problems are identified and investigated
o Ensure that documentation is carefully controlled in a consistent manner and regularly improved
o Collect and analyse information, and share the results with relevant stakeholders
Profile:
o A Bachelor degree or equivalent through experience
o Extensive work experience in a service desk environment is essential, especially in the technical world.
o Very good written and oral knowledge of both national languages
o Ability to balance and plan the actions of the team in the short term
o Knowledge and understanding of relevant business processes (dealer/automotive industry related) is an asset, but not a must
o Knowledge and understanding of Service Management best practices
o A very good communicator both verbally and in writing
o A team leader with good interpersonal skills, including the ability to be influential and persuasive with stakeholders
If you are interested, please send us your updated resumé at cv@talencia.eu[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="5/6" css=".vc_custom_1557428379523{border-top-width: 1px !important;padding-top: 20px !important;border-top-color: #dddddd !important;border-radius: 1px !important;}"][vcex_heading text="Sollicitation en ligne :" tag="h3" color="#00ccff"][vc_column_text css=".vc_custom_1557737150510{padding-top: 20px !important;}"][quform id="8" name="Send us your CV FR" show_title="0" show_description="0"][/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row]
Talencia Consulting is currently looking for a Functional Team Lead Service Desk for one of our clients based in Brabant Walloon.
[vc_row][vc_column][vc_column_text]Location: Brussels
Start Date: Asap
Duration: 12 months (+ extensions)
Language: English
Homeworking: 2 days per week
Description:
One of our partners in the mobility sector is looking for a Senior Java Developer to strengthen their team.
You will join an office dedicated to the computerisation and digitalisation of asset management processes and will focus on an application and microservice implementation and maintenance project.
You will join one of the project team composed of 5-6 persons working in agile.
Tasks:
- Define the technical solutions for the applications
- Participate in the development of new functionalities
- Validate the technical proposals of other developers
- Propose/develop technical improvements for existing applications
- Develop the unit tests that cover the new implemented code
- Test your code to validate that it meets your needs
- Write the required technical documentation
- Conducting and managing technical impact assessments
Profile:
At least 10 years as a Java Develop and knowledge of:
- Java 8
- Jira
- Hibernate, JPA
- Maven
- Git, Jenkins
- XML
- Experience with Agile methodology
Talencia Consulting is currently looking for a Senior Java Developer for one of our clients.
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